Privacy Policy

Complete privacy policy for Cleft Notes - how we collect, use, and protect your data

Official Version: The most current version of our privacy policy is always available at cleftnotes.com/privacy. This documentation version is provided for your convenience.

Last Updated: September 10, 2025
Effective: September 10, 2025

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Privacy Promise - Quick Summary

What You Need to Know

The only interest Cleft has in your data is keeping it safe.

✅ You own your data - notes, transcripts, and audio files
✅ We never train AI on your data - your thoughts stay private
✅ We never sell your data - not to anyone, ever
✅ You can export everything - your data is portable
✅ GDPR & CCPA compliant - meeting the highest standards
✅ Transparent vendor relationships - see who we work with

📖 Estimated reading time: 5 minutes

For specific details, see the sections below or visit cleftnotes.com/privacy.

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Simple Language

Privacy Policy - Simple Language Version

Last Updated: September 18, 2024

This is an expanded version of our privacy policy.

1. What Cleft Does

• We turn your voice into text.
• Your ideas become notes.
• Your notes stay yours.
• Your notes, your control.

2. Your Notes, Your Ownership

• You own your notes.
• We guard your notes.
• We don’t peek at your notes.
• We don’t share your notes with others.
• We don’t sell your notes.
• We don’t train or learn based on your notes.

3. Information We Safeguard

We protect and process:

• Your voice recordings
• Your written notes
• Your summaries

You control your information. We follow your wishes for these. If you delete something, it is deleted.

4. Information We Use

We keep and control:

• Your display name
• Your email
• Your app preferences
• Your communication preferences

We use these to run Cleft.

5. How We Use Information

We use the information you opt-in to share:

• Make Cleft work for you
• Improve Cleft
• Help you if you ask

6. Keeping Your Information Safe

• We use strong locks for your information.
• We protect all your data equally.

7. Your Choices

You can always:

• See your information
• Change your information
• Delete your information
• Tell us to stop using your information

Just ask us.

8. Sharing Information

We share information only if:

• You say it’s okay
• Cleft needs it to work
• The law says we must

We can’t share your notes unless you want us to, ever.

You can review our trusted third-party vendors here.

9. How Long We Keep Information

• We keep your account information for two years after you last use Cleft. We’ll always check in first.
• We keep your notes as long as you want us to.

10. If We Change This Policy

This policy is effective as of September 18, 2024.

We’ll tell you if we change how we handle your information. We’ll update this page.

Questions?

We’re here to help. Please contact Jonny Cosgrove, our data protection officer, with any data-related queries at [e-mail] or [e-mail].

Subject Access Request: To make a subject access request, please submit a request here.

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Change History

Policy Updates

For a complete history of our privacy policy updates, see our Changelog and filter by the “policy” tag to view all policy-related changes in context.

Current Version: 1.2 - September 18, 2024
Previous Versions: 1.1 (Feb 22, 2024), 1.0 (Dec 27, 2023)

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For the most current and legally binding version of our privacy policy, please visit cleftnotes.com/privacy. If you have any questions about our privacy practices, contact us at [e-mail].